Introducing CRO Insights

Cache22’s CRO research that reveals how customers move through your site, uncovers drop offs, and highlights growth opportunities so you know exactly what to improve.
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Pet Food Subscription

At Cache22, we’ve been reimagining how brands approach subscriptions- going beyond just convenience to create real engagement. The brands winning today aren’t the ones locking customers into rigid plans but those adding value in meaningful ways.

Take a pet food subscription brand we’re working with. Their model was purely transactional, leading to low engagement. They assumed a website redesign would fix things, but we took a step back to rethink what a subscription should look like in 2025. In a world full of choices, customers crave flexibility, rewards, and interaction not just auto-renewals.
Here’s what we introduced:

▶️ Loyalty That Feels Rewarding – Every order earns points, redeemable for free treats, discounts, or exclusive pet accessories.

▶️ Customer-Controlled Subscriptions – Subscribers can modify, delay, or pause deliveries based on their needs, keeping them in charge rather than feeling stuck.

▶️ A Feedback-Driven Dashboard – By making the experience interactive, the brand isn’t just selling pet food, it’s gathering valuable insights to shape better products and marketing.

Too often, brands underestimate what makes a subscription model stick. It’s not just about recurring revenue—it’s about creating a system that turns passive buyers into loyal advocates.

While this strategy is yet to launch, we’ve built a demo to showcase how it all works, from earning points to redeeming rewards.